Inclusive Leadership Essentials
Unlock the power of inclusive leadership. Develop a growth mindset, master active listening, embrace accountability, and foster shared purpose to drive team success.
Welcome to Inclusive Leadership
Course Learning Objectives
Navigating this Course
A Note on Reflections
1.1 Module Introduction
1.2 Overview
1.3 Learning Objectives
1.4 A Lack of Inclusion at Welbourne Labs
1.5 Meet the Team
1.6 The Industrial Age
1.7 The Information Age
1.8 Today's Workplaces
1.9 Pause & Reflect
1.10 Dimensions of Difference
1.11 The Importance of Inclusive Leadership
FREE PREVIEW1.12 What Is an Inclusive Leader?
1.13 Four Capabilities of an Inclusive Leader
1.14 Pause & Reflect
1.15 Conclusion
1.16 Digital Download - Four Capabilities of an Inclusive Leader
1.17 Inclusive Leader Diagnostic
2.1 Module Introduction
2.2 Learning Objectives
2.3 Growth vs. Fixed Mindset
2.4 Olivia and Hector Plan Consumer Testing
2.5 Growth vs. Fixed Mindsets
2.6 The Science Behind the Growth Mindset
2.7 Olivia Seeks Advice
2.8 The Comfort Zone of Connection
2.9 Fixed Mindset Responses
2.10 Growth Mindset Responses
2.11 The Power of Effort and Mindset in Building Relationships
2.12 Pause & Reflect
2.13 Olivia Talks to Alex
2.14 Scenario: Fostering a Growth Mindset for Team Collaboration
2.15 The Power of Effort-Focused Praise
2.16 Getting Results with Praise
2.17 Activity: Deliver Effort-Focused Praise
2.18 Conclusion
2.19 Digital Download - Effort Focused Praise Cheat Sheet
3.1 Module Introduction
3.2 Overview
3.3 Learning Objectives
3.4 Daniel's Early Exit
3.5 The Three Components of Active Listening
3.6 What Active Listening is Not
3.7 Pause & Reflect
3.8 Leader as the Ultimate Knowledge Source
3.9 Assuming that Silence = Agreement
3.10 Time Constraints, Distractions, and Emotional States
3.11 Different Cultural Perspectives on Listening
3.12 Virtual Communication Challenges
3.13 Tips for Active Listening
3.14 Active Listening in Virtual Settings
3.15 Active Listening and Neurodiversity
3.16 Pause & Reflect
3.17 Empowering Questions
3.18 Back to Our Welbourne Labs Team
3.19 Ty Approaches Alex
3.20 Scenario: Help Alex Demonstrate Active Listening
3.21 Activity: Choose the Empowering Question
3.22 Conclusion
3.23 Digital Download - Empowering Questions
4.1 Module Introduction
4.2 Overview and Learning Objectives
4.3 Pause & Reflect
4.4 A Path to Growth and Improvement
4.5 What is Accountability?
4.6 The Progress Principle
4.7 Clear Communication
4.8 Align Goals
4.9 Transparent Performance Metrics
4.10 Communicate Progress with the Team
4.11 The Power of Feedback
4.12 Pause & Reflect
4.13 The 3 Kinds of Feedback
4.14 Delivering Inclusive Performance Feedback
4.15 Pause & Reflect
4.16 Psychological Safety and a Culture of Accountability
4.17 Common Barriers to Delivering Feedback
4.18 Scenario: Lisa Misses an Important Deadline
4.19 Activity: Craft a Follow-Up Email
4.20 Conclusion
4.21 Digital Download - Five Tips to Performance Feedback
5.1 Module Introduction
5.2 Module Overview
5.3 Learning Objectives
5.4 Pause & Reflect
5.4 Characteristics of a Team with Shared Purpose
5.5 Why Teams?
5.6 Team Development Curve
5.7 Foundation Group
5.8 Emerging Team
5.9 Aligning Team
5.10 Collaborative Team
5.11 Team with Shared Purpose
5.12 Pause & Reflect
5.13 Building a Team with Shared Purpose
5.14 Tips for Building a Team with a Shared Purpose
5.15 Knowledge Check
5.16 Conclusion
5.17 Digital Download - Tips for Building a Team with Shared Purpose
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